Dispatch Timeline: The number of business days our atelier takes to prepare and dispatch your outfit after order confirmation generally around 10-12 days .

Delivery Timeline: The number of business days our logistics partner takes to deliver the outfit after it has been picked up from our production unit. We partner with reliable logistics providers through Shiprocket, and deliveries within India typically take 2–4 working days post-dispatch, depending on the destination city

No Returns or Refunds: We do not offer returns or refunds once products are sold and delivered. Sale Items: Items marked as ‘Sale’ are non-returnable. Order Receiving Guidelines: To ensure your order arrives in good condition, we ask that you record an unboxing video and take photos with a time stamp within 48 hours of delivery. If you receive a damaged or opened parcel, please record a video, take photos, and do not accept the delivery. Send the images, video, and order number to us via email so we can address the issue promptly and resolve any claims with the shipment agency